Refund policy

*Return and Refund Policy*

Due to the customized nature of the item, we do not accept returns or exchanges unless we are unable to deliver to you or you receive a wrong order or faulty item. In this case please contact us and include the photographic evidence of the issue within 3 days following the reception of your order. If items have to be sent back *You are responsible for the return shipping costs*. If Item(s) are not returned in their original condition, you are responsible for any loss in value*

*If Item(s) are damaged due to lack of care towards the product on behalf of the client, Mellano is not held responsible for refunds, all sales are final*

*Mellano provides bellow each item listed in this website, a list for “Product Care”, steps to follow that we really suggest you take a look at when buying a jean specifically. These are art pieces handmade and are more sensitive to washing machines and laundry products compared to other every day clothing* They require specific care.